Brightspace / D2L Design & Support

Brightspace-logo-2014Brightspace, by Desire2Learn, is Georgia State University’s learning management system.

In-Depth Online Support

Need help with a specific problem in Brightspace? Check out our library of support resources:
Learning Environment Support | Accessibility | Videos

Customizing Your Course Look and Feel

One of the new features being offered in Brightspace in 2015 has been frequently requested, and we are happy to support it. Now instructors can customize the look and feel of their courses to better streamline the interface as well as provide a personal experience for students. Click here for instructions or contact the CII at 404-413-4700 and cii@gsu.edu.

Frequently Asked Questions

If you are new to Georgia State University you will not be in the system until 24 to 72 hours after you have activated your campus id.

If you are a new instructor and your paperwork is going to take some time to process please contact the help center, 404-413-4357 or help@gsu.edu, and request a temporary BrightSpace id.

There is a 1-3 business day lag time between when you appear as the instructor of record in Go Solar and when your courses will appear in BrightSpace.

To find your courses click on the magnifying glass at the top of your course list.  This will list all of your courses.  Across the top are dropdown menus that allow you to filter the courses by semester and department.

image pointing out the search function under My Courses

There is a 1-3 business day lag time between when you add your courses and when they will appear in BrightSpace.

If you need more immediate access to your BrightSpace course please have your supervisor contact the Help Center, 404-413-4357 or help@gsu.edu, and request that you be added to the course.

Go to the course into which you want to add the content.

  1. On the right hand side of the menu go to Edit Course and click on Import/Export/Copy Components.
  2. Find the Search for Offering button in the middle of the page and click on it.
  3. Choose the course you want to take the information from.
  4. Click Add Selected.
  5. Click on Copy All Components or click on Select Components.  Copy All Components makes an exact copy of your course, while Select Components allows you to make choices about what top copy.  Make sure to select Course Files when copying Content.

There will be a status bar on the right hand side that will tell you when it’s done.

For more information about copying content from one course to another, please reference our Copying Content help file.

  1. Select Classlist from the Communication dropdown menu.
  2. Click Add existing users from the Add Participants button.
  3. Enter the first and last name or campus id of the person you would like to add.
  4. Select the TA Full Access role from the role dropdown menu.
  5. Select the section you would like to add them to.
  6. Select the check box beside the user you want to enroll.
  7. Click Enroll Selected Users.

To see and do things as a student:

  1. Select Classlist from the Communications menu in your course.
  2. Find the Demo Student (they may be listed as Student, Demo or Demo Student).
  3. Click the down arrow to the right of the Demo Student's name and then click Impersonate.
  4. Click Yes on the Confirmation window to navigate the course as a student.

To return to the instructor view

  1. Click Demo Student in the upper right hand of the screen.
  2. Click Restore to return to your view.

If you are unfamiliar with the organization of the Content in Brightspace, please first review the Understanding the Organization of the Content help file.

Before adding content to your course, you must first create a Module.  All content within modules is called a Topic.

Adding a Module

  1. Access the Content tool from the Resources dropdown menu.
  2. Click the Table of Contents link in the left column.
  3. Enter your new module title in the Add a module... field, which is below the Table of Contents title and any existing modules.
  4. Press Enter or click outside the field to add the module.

Adding Content Topics

  1. Click on the module you want to create a new topic for from the Table of Contents panel.
  2. Click on the New button and select one of the following options:
    • Upload Files
    • Create a File
    • Create a Link
    • Add from Manage Files
    • Add Object from LOR
    • New Checklist
    • New Discussion
    • New Dropbox
    • New Quiz
    • New Survey

For more information about adding content to your course, please reference our Content help file.

  1. Open the file so that you can view it within the Content.
  2. Click on the triangle dropdown menu to the right of the file's name.
  3. Select Change Topic File and upload a new file.

If you are unfamiliar with the D2L gradebook, we recommend that you first review the following help topics.

Once you know which grading system you will select you will next complete basic setup of your gradebook using the Grades Setup Wizard.

The last step is to create the columns in the gradebook where you will enter student scores.  These are called Grade Items.  The most commonly used grade item is the numeric grade item.  You may also need one or more Grade Categories.  Grade categories are used to group similar grade items.  They help organize the gradebook and allow you to drop the lowest or highest grades from a category.

For additional support using the gradebook to enter grades, create bonus items, and more, please view the Grades page in our help section.

If you need any additional help, please contact the the Help Center at 404-413-4357 or help@gsu.edu.

Grade book grades are automatically released to students when they have been entered and saved (this is not the same as entering them into a Dropbox  or Discussion grade area). The exception to this is the Final Grade, which must be released by having BrightSpace calculate the final grade and then Publishing it.

To release the final grade, do one of the following:

  • Release grades for selected students:  On the Enter Grades page, click Grade All from the Final Calculated Grade or Final Adjusted Grade dropdown menu. Select the Release Adjusted Final Grade check box for the user whose grades you want to release, and click Save.
  • Release grades for all students:  On the Enter Grades page, click Grade All from the Final Calculated Grade or Final Adjusted Grade dropdown menu. Select Release All from the Final Grades dropdown menu.

If your course became cross-listed (the addition of an honor student will do this) the new cross-listed course will be blank.  To recover the content please contact the Help Center, 404-413-4357 or help@gsu.edu, and ask that your content be restored.
Go into your course and, on the right hand side of the menu, find the Edit Course button.  In Edit course find the Sections area, and click on it.  That will list the sections in that cross-listed course.
There are many reasons the media may not be working.  The most common reason is that the computer you are using is blocking/stopping the media from running or it does not have the appropriate software to run the media.  Try using a different browser and/or computer.  If you are still experiencing difficulties please contact the Help Center, 404-413-4357 or help@gsu.edu.

More Support for Faculty

CII instructional designers can assist with any Brightspace-related questions, including:

  • Customizing the look, feel, and functionality of the Brightspace environment to fit your teaching style
  • Encouraging meaningful online discussion and collaboration
  • Uploading and organizing content
  • Setting up and troubleshooting the Gradebook
  • Creating quizzes and using Respondus
  • Using assignment submission Dropbox and TurnItIn plagiarism detection
  • Integrating multimedia
  • Extending functionality with integrated technologies

For help using Brightspace to support your teaching, email cii@gsu.edu. In your email, please include possible dates and times that work for you to meet, as well as some details regarding what you’d like to discuss. We look forward to hearing from you!

Upcoming Events

Aug
31
Mon
all-day Creating a Welcoming Online Envi...
Creating a Welcoming Online Envi...
Aug 31 – Sep 14 all-day
This online faculty mini-course will help both seasoned and not-so-seasoned online faculty create an easy-to-navigate virtual space. We will explore ways to encourage collegiality, openness, community building, and a sense of shared journey. Our online… more »
all-day Hosting Class Sessions in a Virt...
Hosting Class Sessions in a Virt...
Aug 31 – Sep 14 all-day
Virtual class sessions can be just as engaging as face-to-face classes. This course will provide tips, tricks, and best practices connected to hosting dynamic and productive virtual class environments. Our online faculty mini-courses are two-week… more »
Sep
14
Mon
all-day Creating Online Instructional Co...
Creating Online Instructional Co...
Sep 14 – Sep 28 all-day
In this course, we’ll discuss how to find, adapt, and create well-designed content that will engage students in online and hybrid courses. We’ll outline fundamental design principles and suggest tools and techniques that we think… more »
all-day Virtual Collaboration and Commun...
Virtual Collaboration and Commun...
Sep 14 – Sep 28 all-day
Do you like to promote rich conversations in your face-to-face class or have students engage in collaborative problem solving? Do you worry that taking your class online means sacrificing these fruitful interactions? Good news! It… more »

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